Contact Us — OnSide Cabs

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What's This About?

Booking Enquiry

Fare Question

Complaint

Driver Feedback

Corporate Travel

General Query

Full Name *

Phone Number *

Email Address

Your City

Your Message *

Contact Information

Phone / WhatsApp

+91 9163593 22242

Available 24/7 — call or WhatsApp anytime

info@onsidecabs.com

Response within 2 hours during business hours

Office Address

Chandkheda, Ahmedabad

Gujarat — 382424, India

Customer Support

Round The Clock

No hold times — we answer every call

Availability

Monday – Friday

24 Hours

Saturday – Sunday

24 Hours

Public Holidays

24 Hours

Emergency Support

Always On

Chandkheda, Ahmedabad

Help Center

Frequently Asked Questions

Quick answers to the most common questions from our passengers.

Do I need to pay in advance?

No advance payment required at all. You pay the driver directly after your ride is completed. We believe in full transparency.

How is the fare calculated?

Fares are calculated using Google Maps distance from your pickup to drop location. Base fare + per-km rate. No surge, no hidden charges.

Can I cancel a booking?

Yes, you can cancel any booking free of charge before the driver starts the trip. Just call or WhatsApp us and we'll handle it immediately.

Are all drivers verified?

Absolutely. Every driver on OnSide Cabs is police-verified, license-checked, and trained for professional passenger service.

What if my driver is late?

Our drivers are trained to arrive 10 minutes before your pickup time. In rare cases of delay, we will notify you and can arrange an alternate vehicle.

Can I book for someone else?

Yes! You can book a ride for a family member or colleague. Just mention the passenger's name and phone while booking.

Do you offer corporate bookings?

Yes, we provide dedicated corporate travel packages with monthly billing, multiple bookings, and priority service. Contact us for details.

Is the cab AC?

Yes. All vehicles in our fleet are fully air-conditioned. We do not operate non-AC cabs.

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Frequently Asked Questions

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