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Office Address
Chandkheda, Ahmedabad
Gujarat — 382424, India
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Chandkheda, Ahmedabad
Help Center

Frequently Asked Questions

Quick answers to the most common questions from our passengers.

Do I need to pay in advance?
No advance payment required at all. You pay the driver directly after your ride is completed. We believe in full transparency.
How is the fare calculated?
Fares are calculated using Google Maps distance from your pickup to drop location. Base fare + per-km rate. No surge, no hidden charges.
Can I cancel a booking?
Yes, you can cancel any booking free of charge before the driver starts the trip. Just call or WhatsApp us and we'll handle it immediately.
Are all drivers verified?
Absolutely. Every driver on OnSide Cabs is police-verified, license-checked, and trained for professional passenger service.
What if my driver is late?
Our drivers are trained to arrive 10 minutes before your pickup time. In rare cases of delay, we will notify you and can arrange an alternate vehicle.
Can I book for someone else?
Yes! You can book a ride for a family member or colleague. Just mention the passenger's name and phone while booking.
Do you offer corporate bookings?
Yes, we provide dedicated corporate travel packages with monthly billing, multiple bookings, and priority service. Contact us for details.
Is the cab AC?
Yes. All vehicles in our fleet are fully air-conditioned. We do not operate non-AC cabs.

Still Have Questions?

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